High Rise Cuffed Slim Straight Jeans
FreeReturns on all items!
SHIPPING & RETURNS
Return value:
100% money back guarantee and our return policy is 30 days.
We want to ensure that your shopping experience with us is enjoyable and satisfactory. However, we understand that sometimes things may work out differently than planned. If this happens, we have a general return/exchange process to help you.
General Return/Exchange Process
Step 1: Initiate Your Return & Exchange
If you need to initiate a return or exchange, please send us an email at et@rieiss.com with your order number, and our customer service team will provide you with professional and helpful suggestions to help you with the return & exchange process.
Step 2: Ship Your Product Back
After we approve your request and provide our return/exchange address, please return the item within 7 days by following our instructions. We recommend using a tracking service for delivery confirmation, as we can only issue a refund/exchange once we receive the product back. So that you know, we do not pay the shipping fee for returning products.
Step 3: Refund/Exchange
When we get your return, we will look over the item within 3-5 working days and process a replacement for an exchange or issue a refund.
Please note:
Before returning the product, please contact us to initiate the return/exchange process. Direct return at the delivery time or to the local post office with prior contact would be accepted. You can email us at et@rieiss.com with RETURN in the email subject line. Additionally, we only issue refunds/exchanges for items that are within the scope of our Return/Exchange Policy.
Non-Refundable/Exchangeable
We are committed to providing our customers with high-quality products and services. However, if you receive a defective product, we will gladly accept your return/exchange. Please note that sizing issues, change of mind, damages due to use, washing, self-repair, or other human interventions do not qualify as quality issues.
To be eligible for a return/exchange, all items must be unworn, unused, and in the original condition with the original packaging and tags attached. We cannot refund any garments that app
Contact: ket@rieiss.com (working days: 24 hours a day, 6 days a week)
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